PUBLIC OFFER AND PRIVACY POLICY

Dear user (hereinafter referred to as the Buyer) of the website (online store) matveeva.store (hereinafter referred to as the Seller)! We draw your attention to the fact that making an order on this website means your acceptance of this public offer and confirms that you are familiar with and agree to the terms of the public contract of the offer below. Using the website (online store) matveeva.store in any way (including, but not limited to placing orders for goods) is your direct agreement to all the conditions specified in this public offer and is equivalent to the signing of the contract by both parties. In case of your disagreement with the terms of this public offer you must refrain from using the website matveeva.store.

Public contract (Offer) for order, purchase, sale and delivery of goods

This contract is the official and public offer of the Seller to conclude a contract of sale of the Goods presented on the website matveeva.store. According to the article 633 of the Civil Code of Ukraine, this contract is public and its conditions are the same for all buyers regardless of their status (individual, legal entity, individual entrepreneur) without giving preference to one buyer over another. By concluding this Agreement, the Buyer fully accepts the terms and conditions of placing an order, paying for the goods, delivering the goods, returning the goods, responsibility for an unscrupulous order and all other terms of the contract. The contract is considered concluded from the moment the “Order” button is clicked on the checkout page in the «Cart» section and the Buyer receives an electronic confirmation of the order from the Seller.

1. Definition of terms

1.1. Public offer (hereinafter – the “Offer”) – the public offer of the Seller, addressed to an unspecified circle of persons, to conclude a contract for the sale of goods remotely with the Seller (hereinafter – the “Agreement”) on the terms contained in this Offer.

1.2. The product or service is the object of the agreement of the parties, which was selected by the buyer on the website of the online store and placed in the cart, or already purchased by the buyer from the seller remotely.

1.3. Online store – the Seller’s website at the address matveeva.store is created for the conclusion of retail sales contracts based on the Buyer’s familiarization with the description of the Goods proposed by the Seller using the Internet.

1.4. The Buyer is a legally competent person who has reached the age of 18, receives information from the Seller, places an order for the purchase of goods presented on the Internet store website for purposes not related to the implementation of entrepreneurial activities, or a legal entity or an individual entrepreneur .

1.5. The seller is INDIVIDUAL ENTREPRENEUR SOFIIA MATVEEVA, which operates in accordance with the current legislation of Ukraine, whose location is: Khreschatyk str 200, apt 35, Cherkasy, Ukraine, 18002.

1.6. The operator is an employee of the Seller who provides consulting services to the Buyers of the online store.

2. Subject of the Agreement

2.1. The Seller undertakes to transfer ownership of the Goods to the Buyer, and the Buyer undertakes to pay for and accept the Goods under the terms of this Agreement.

2.2. The date of conclusion of the Public offer (acceptance of the offer) and the moment of complete and unquestionable acceptance by the Buyer of the terms of the Contract shall be considered the date when the Buyer fills out the order form located on the website of the online store, provided that the Buyer receives an order confirmation from the Seller in electronic form. The fact of payment by the Buyer of the order under the terms of this Agreement, within the terms and at the prices indicated on the Seller’s website.

3. Placement of the Order

3.1. The Buyer places an order independently in the online store through the «Сart» form, or by placing an order by e-mail or by calling the phone number specified on the online store page.

3.2. The Seller has the right to refuse to transfer the order to the Buyer if the information provided by the Buyer during the order placement is incomplete or raises suspicions about their validity.

3.3. When placing an order on the website of the online store, the Buyer undertakes to provide the following mandatory information necessary for the Seller to fulfill the order:

3.3.1. Contact phone number.

3.3.2. Delivery address, the address to which the Goods should be delivered (if delivery is to the Buyer’s address).

3.3.3. Buyer’s last name, first name, e-mail.

3.3.3. Method of payment.

3.4. The name, quantity, article number, and price of the Product selected by the Buyer are indicated on the page and in the Buyer’s cart on the online store website.

3.5. If any of the Parties needs additional information, they have the right to request it from the other Party. If the Buyer does not provide the necessary information, the Seller is not responsible for providing quality service to the Buyer when purchasing goods from the online store.

3.6. When conducting the payment through the Seller’s operator (clause 3.1. of this Offer) the Buyer undertakes to provide the information specified in clauses 3.3 – 3.4. of this Offer.

3.7. The Buyer’s acceptance of the terms of this Offer is carried out by entering the relevant data into the registration form on the website of the online store or when placing the Order through the operator. After placing the Order through the Operator, the Buyer’s data is entered into the Seller’s database.

3.8. The buyer is responsible for the accuracy of the information provided when placing the Order.

3.9. By concluding the Agreement, i.e. accepting the terms of this offer (the proposed terms of the purchase of the Goods), by placing the order, the Buyer confirms the following:

a) The Buyer is fully and completely acquainted with and agrees with the terms of this offer;

b) The Buyer gives permission for the collecting, processing and transferring of his personal data. The permission to process personal data is valid for the entire term of the Agreement, as well as for an unlimited period after its expiration. In addition, by concluding the contract, the Buyer confirms that he has been notified (without additional notification) of the rights established by the Law of Ukraine “On the Protection of Personal Data”, the purposes of data collection, as well as the fact that his personal data is transferred to the Seller for the purpose of being able to fulfill the conditions of this Agreement, the possibility of mutual settlements, as well as to receive invoices, acts and other documents. The Buyer also agrees that the Seller has the right to provide access and transfer his personal data to third parties without any additional notifications from the Buyer for the purpose of fulfilling the Buyer’s order. The extent of the Buyer’s rights as a subject of personal data in accordance with the Law of Ukraine “On the Protection of Personal Data” is known and understood by him.

4. Price and Delivery of the Goods

4.1. Prices for Goods and services are determined by the Seller independently and indicated on the website of the online store.

4.2 Prices for Goods and services may be changed by the Seller unilaterally depending on market conditions. At the same time, the price of a separate unit of the Product, the cost of which has been paid in full by the Buyer, cannot be changed by the Seller unilaterally.

4.3. The price of the Product, which is indicated on the website of the online store, does not include the cost of delivery of the Product to the Buyer. The cost of delivery of the Goods is paid by the Buyer in accordance with the current rates of delivery services (carriers) and with the specific delivery service (carrier) directly chosen by the Buyer.

4.4. The price of the Product indicated on the website of the online store does not include the cost of delivery of the Product to the Buyer’s address.

4.5. The Seller can specify the approximate cost of delivery of the Goods to the Buyer’s address when the Buyer makes a corresponding request to the Seller by sending a letter to the e-mail or when placing an order through the Online Store Operator.

4.6. The Buyer’s obligations to pay for the Goods are considered fulfilled from the moment the funds are received by the Seller on his account.

4.7. Settlements between the Seller and the Buyer for the Goods are made by the methods specified on the website of the online store in the “Payment and Delivery” section.

4.8. When receiving the goods, the Buyer must check the conformity of the Goods with the qualitative and quantitative characteristics (product name, quantity, completeness) in the presence of the representative of the delivery service (carrier).

4.9. The buyer or his representative, during the acceptance of the goods, confirms with his signature on the goods receipt / or in the order / or in the transport invoice for the delivery of the goods that he has no complaints about the quantity of the goods, appearance and completeness of the goods.

4.10. The right of ownership and the risk of accidental loss or damage to the Goods shall be transferred to the Buyer or his Representative from the moment of receipt of the Goods by the Buyer in the city of delivery of the Goods upon independent delivery of the Goods by the Seller, or when the Seller hands over the goods to the delivery service (carrier) chosen by the Buyer.

5. Rights and obligations of the Parties

5.1. The seller is obliged to:

5.1.1. Deliver the goods to the Buyer in accordance with the terms of this Agreement and the Buyer’s order.

5.1.2. Not to disclose any private information about the Buyer and not to provide access to this information to third parties, except for cases provided by law and during the execution of the Buyer’s Order.

5.2. The seller has the right:

5.2.1 Change the terms of this Agreement, as well as the prices of Goods and services, unilaterally, by posting them on the website of the Internet store. All changes take effect from the moment of their publication.

5.3 The buyer undertakes:

5.3.1 Before concluding the Agreement, familiarize yourself with the content of the Agreement, the terms of the Agreement and the prices offered by the Seller on the Internet store website.

5.3.2 In order for the Seller to fulfill his obligations to the Buyer, the latter must provide all the necessary data that uniquely identify him as the Buyer and are sufficient for the delivery of the ordered Goods to the Buyer.

6. Return of the Goods

6.1. The buyer has the right to return to the Seller a non-food product of appropriate quality, if the product did not satisfy him/her in terms of shape, dimensions, style, color, size or for other reasons cannot be used for its intended purpose. The Buyer has the right to return goods of proper quality within 14 (fourteen) days, excluding the day of purchase. The return of goods of appropriate quality is carried out if it has not been used and if its appearance, consumer properties, packaging, seals, labels, as well as the settlement document issued to the Buyer for payment of the Goods have been preserved. Resolution of the Cabinet of Ministers of Ukraine dated March 19, 1994 No. 172 on the implementation of certain provisions of the Law of Ukraine “On the Protection of Consumer Rights”, approved a list of goods of appropriate quality that are not subject to exchange (return).

6.2. The return to the Buyer of the cost of goods of appropriate quality is carried out within 14 (fourteen) calendar days from the moment of receipt of such Goods by the Seller, subject to compliance with the requirements stipulated in clause 6.1. Agreement of current legislation of Ukraine.

6.3. The cost of the product is subject to refund by bank transfer to the Buyer’s account.

6.4. The return of the Goods of proper quality to the Seller’s address is carried out at the expense of the Buyer and the Seller does not reimburse the Buyer.

6.5. In case of detecting defects in the Product during the established warranty period, the Buyer personally, in the manner and within the time limits established by the legislation of Ukraine, has the right to present to the Seller the requirements provided for by the Law of Ukraine “On the Protection of Consumer Rights”. In the case of requests for free elimination of defects, the deadline for their elimination is calculated from the date of receipt of the Goods by the Seller at his disposal and physical access to such Goods.

6.6. Consideration of the requirements stipulated by the Law of Ukraine “On the Protection of Consumer Rights” is carried out by the Seller on the condition that the Buyer provides the documents stipulated by the current legislation of Ukraine. The Seller is not responsible for the defects of the Goods that arose after their transfer to the Buyer as a result of the Buyer’s violation of the rules of use or storage of the Goods, actions of third parties or force majeure.

6.7. The Buyer does not have the right to refuse a good quality product that has individually defined properties, if the specified product can be used exclusively by the Buyer who purchased it (including, at the buyer’s request, non-standard sizes, characteristics, appearance, equipment and other). The confirmation that the product has individually defined properties is the difference in product sizes and other characteristics specified in the online store.

6.8. The return of goods, in the cases provided by law and this Agreement, is carried out upon prior application to the e-mail matveeva.order@gmail.com

7. Liability

7.1. The Seller is not responsible for damage caused to the Buyer or third parties as a result of improper use and storage of the Goods purchased from the Seller.

7.2. The Seller is not responsible for improper, untimely fulfillment of Orders and its obligations in the event that the Buyer provides inaccurate or erroneous information.

7.3. The Seller and the Buyer are responsible for fulfilling their obligations in accordance with the current legislation of Ukraine and the provisions of this Agreement.

7.4. The Seller or the Buyer is released from responsibility for full or partial non-fulfillment of their obligations, if the non-fulfillment is the result of force majeure circumstances such as: war or hostilities, earthquake, flood, fire and other natural disasters that occurred regardless of the will of the Seller and/or the Buyer after concluding this contract. A Party that cannot fulfill its obligations shall immediately notify the other Party thereof.

8. Confidentiality and protection of personal data.

8.1. By providing his/her personal data on the website of the online store when registering or placing an Order, the Buyer gives the Seller his voluntary consent to the processing, use (including transfer) of his personal data, as well as taking other actions granted by the Law of Ukraine “On the Protection of Personal Data “, without limiting the validity period of such consent.

8.2. The Seller undertakes not to disclose the information received from the Buyer. It is not considered a violation for the Seller to provide information to counterparties and third parties acting on the basis of a contract with the Seller, including for the fulfillment of obligations to the Buyer, as well as in cases where the disclosure of such information is established by the requirements of the current legislation of Ukraine.

8.3. The buyer is responsible for keeping his personal data up to date. The Seller is not responsible for poor performance or failure to fulfill its obligations due to the irrelevance of information about the Buyer or its inconsistency.

9. Other conditions

9.1. This contract is concluded on the territory of Ukraine and is valid in accordance with the current legislation of Ukraine.

9.2. All disputes arising between the Buyer and the Seller shall be resolved through negotiations. In case of failure to reach a settlement of the disputed issue through negotiations, the Buyer and/or the Seller have the right to apply for a resolution of the dispute to the court in accordance with the current legislation of Ukraine.

9.3. The seller has the right to make changes to this Agreement unilaterally according to the procedure granted in clause 5.2.1. Agreement. In addition, changes to the Agreement may also be done by mutual agreement of the Parties in accordance with the procedure granted by the current legislation of Ukraine.

9.4. Court recognition of the invalidity of any provision of this Agreement does not entail the invalidity of other provisions.

ADDRESS AND DETAILS OF THE SELLER: INDIVIDUAL ENTREPRENEUR SOFIIA MATVEEVA

Khreshchatyk  str. 200, apt. 35, Cherkasy, Ukraine  18002

Phone: +38 063 459 13 88

Viber, Telegram: +38 063 459 13 88

Email: matveeva.order@gmail.com

CONFIDENTIALITY AND PERSONAL DATA PROTECTION POLICY

1. General provisions

1.1. The website matveeva.store (hereinafter – the Website) is owned by INDIVIDUAL ENTREPRENEUR SOFIIA MATVEEVA, (hereinafter – the Company). All objects of intellectual property rights, which are contained on the site, except when it is separately indicated, are owned by the Company.

1.2. This Privacy Policy is a set of legal, administrative, organizational, technical and other measures taken by the Company in order to ensure the confidentiality and protection of personal data of individuals – consumers who are users of the Website, except for cases when such information is personally and knowingly disclosed by the consumer – a user of the Website.

1.3. The purpose of implementing the Privacy and Personal Data Protection Policy is to prevent public access and disclosure of information owned by the consumer.

1.4. The company takes all possible measures to ensure the implementation of the measures provided for in this section of the Privacy Policy.

1.5. Cookies are small text files that are stored on the User’s computer, tablet or mobile phone, contain information in unencrypted or encrypted form about the User’s activity on the Website during several visits in the form of symbols and increase the speed of the Website for the User.

2. Access to personal data

2.1. In order to implement the functions and tasks of the Website and other purposes related to the civil-law relations between the Company and the Buyer (consumer), using this Website and the services for which the Website was created, gives the Company permission to collect, accumulate, process, store and use (including using automated means) of personal data of which he is the owner.

2.2. In order to implement the functions and tasks of the Website and other purposes related to civil law relations between the Company and the Buyer (consumer), using this Website and the services for which the Website was created gives the Company permission to transfer its own personal data to third parties.

2.3. The consent of the Buyer (consumer), which is given to the Company for the collection, processing, storage and use (including the use of automated means) of personal data and their transfer to third parties, is executed by placing a mark by the consumer on granting permission for collection, accumulation, processing, storage and use of your personal data.

2.4. Personal data, for the collection, accumulation, processing, storage and use of which (including using automated means) the consumer gives permission to the Company, includes:

2.4.1. Last name, first name.

2.4.2. Place of registration.

2.4.3. Sex.

2.4.4. Place of residence.

2.4.5. Information about marital status.

2.4.6. Date and place of birth of the consumer.

2.4.7. Phone number, e-mail, etc.

2.4.8. Information about geographic location.

2.4.9. Information about banking and other financial transactions.

2.4.10. Other information entered by the consumer himself.

3. Period of storage of Personal data

3.1. Personal data, for the collection, accumulation, processing, storage and use of which the Buyer (consumer) provides access to the Company, is stored indefinitely, unless otherwise established by the legislation of Ukraine or by the will of the consumer.

4. Rights of the Buyer (consumer)

4.1. The Buyer (consumer) has the right to:

4.1.2. Know about the sources of collection, the location of your personal data, the purpose of their processing, the location of the Company

4.1.3. Receive information about the conditions for granting access to personal data.

4.1.4. To access your personal data.

4.1.5. Receive information about whether his personal data is being processed.

4.1.6. Submit a reasoned claim to the Company objecting to the processing of your personal data.

4.1.7. Make a reasoned demand to change or destroy your personal data, if this data is processed illegally or is unreliable.

4.1.8. To protect your personal data from illegal processing and accidental loss, destruction, damage due to intentional concealment, failure to provide or untimely provision of data, as well as protection from providing information that is unreliable or disgraces the honor, dignity and business reputation of a person .

4.1.9. Submit complaints about the processing of your personal data to the Commissioner of the Verkhovna Rada of Ukraine on human rights or to court.

4.1.10. Apply legal remedies in case of violation of the legislation on protection of personal data.

4.1.11. Enter a reservation regarding the limitation of the right to process your personal data when giving consent.

4.1.12. Withdraw consent to the processing of personal data.

4.1.13. Know the mechanism of automatic processing of personal data.

4.1.14. To protect against an automated decision that has legal consequences for him.

5. Disclosure of confidential information and Personal Data

5.1. The Company is released from the obligation to comply with the Privacy Policy regarding the Personal Data of the Buyer (consumer) in the event that the consumer independently publicly discloses personal data.

5.2. The Company has the right to distribute the Buyer’s personal data in the event that the information obtained from the personal data is socially necessary, i.e. is a matter of public interest, and the public’s right to know such information outweighs the potential harm from its dissemination.

5.3. The Company has the right to distribute the personal data of the Buyer with the corresponding written permission of the consumer.

6. Destruction and removal of personal data

6.1. Personal data to which the consumer provides access to the Company for collection, storage, processing and use shall be subject to removal or destruction in the event of:

6.1.1. Termination of legal relations between the consumer and the Company.

6.1.2. Issuance of the relevant order of the Commissioner of the Verkhovna Rada on Human Rights or the officials of the Secretariat of the Commissioner of the Verkhovna Rada on Human Rights designated by it.

6.1.3. Acquisition of legal force by a court decision on the removal or destruction of personal data.

7. The Company’s developers do everything possible to prevent the possibility of information leakage and the unjustified use and change of personal data. But no Internet service can provide a 100% guarantee, since no one is immune from illegal system hacking. A hacking attack can create conditions for other people to obtain data.